Shipping policy

🚚 Delivery Time

🇮🇳 Within India

• Metro Cities: 3–5 business days
• Other Locations: 4–7 business days

Delivery timelines may vary during peak seasons, sales, or due to courier delays.


💳 Cash on Delivery (COD)

We Don't offer COD across India.

 


💰 Shipping Charges

• Free shipping on all orders. 


📍 Order Tracking

Once your order is shipped, you will receive:

✔ Tracking ID
✔ Courier partner details
✔ Estimated delivery date

If you do not receive tracking details within 48 hours, please contact us.


🚫 Delays & Exceptions

Delivery may be delayed due to:

• Incorrect address
• Customer unreachable
• Weather conditions
• Public holidays
• Remote area service limitations

We are not responsible for delays caused by courier companies, but we will always assist you.


🔁 Failed Deliveries / RTO

If a order is refused or not accepted:

• The order will be returned to our warehouse (RTO).


📩 Need Help?

For shipping-related queries, contact us at:

📧 themadhu020@gmail.com
🌐 www.thezenvyra.com